We’re making renewals easy
Hello from RetainBot. We’re a Manchester based Company that builds WordPress plugins, WordPress themes and full software which runs on WordPress.
We love working on products and work from home or remotely. We have travelled the world while building software.
We’ve used Stripe as our provider of choice for years now. We love the simplicity of it and how easy it is to incorporate into your products. There’s so many different products out there to help you reduce churn from failing payments, or expired cards but none that get to the root of the problem.
Customers may churn because their bank is blocking payments or that they simply would have churned at full price regardless. Reminding about upcoming renewals stops your customers getting surprised by renewals. By giving an incentive to renew through discounts you help keep customers onboard when otherwise they may have let the subscription lapse.
Renewal offers also have the benefit that your customers confirm their latest card and billing details for you which reduces the chance of banks blocking renewals – which is a particular problem for subscriptions that renew annually.
Our mission is to improve customer retention while also giving a little back to the people who support our products by giving them the opportunity to take advantage of an early renewal discount.
Phone: +44 (0) 161 818 7453